Hotline &
Support

Hotline & Support

TECHSOFT Support Service

The various software-solutions from TECHSOFT are only one aspect of your business’s success-strategy. Employing a comprehensive service-maintenance-system with which to minimize downtime while safeguarding maximum profitability for your software is just as important – and that is exactly what the TECHSOFT Support Service is providing.

 

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The TECHSOFT support-program offers you the following advantages:

  • Fast Responses from certified Engineers
    More than 55 technical experts will solve your product related problems and answer questions with regards to the use of software-applications in the blink of an eye.
  • Continuous Evolution for Further Productivity
    You will automatically receive all updates! Not only are newest development-concepts being implemented by the producer throughout the evolutionary stages of your software, concrete user experiences are also incorporated into newer versions in order to accelerate the performance of your teams.
  • Web-Support-Tools   
    With our tools for the remote diagnosis of issues in your applications, we are able to unveil and fix problems faster than through any other means of support-communication.


Contribution to Value Creation
Support is not just about keeping your systems operational at all times. It is just as much about optimizing performance and productivity while keeping costs and risk under control. Our support will benefit your businesses starting from the basis.